FAQs

Welcome to the BeeHP Gifts FAQ page! Here you’ll find answers to commonly asked questions about our metal wall art, ordering process, shipping, returns, and more.

Orders

How long does it take to process my order?

We process all orders within 2-4 business days to ensure prompt delivery.

Can I modify or cancel my order after placing it?

If you need to make changes to your order, please contact us as soon as possible at support@beehpgifts.shop. Once your order is shipped, changes or cancellations may not be possible.

Shipping

  • Domestic Shipping (United States)Shipping Fee: $6.95All domestic orders are processed and shipped within our standard production timeline.Total estimated delivery time: 8-15 business days after dispatch.
  • International ShippingShipping Fee: $7.95We offer international shipping to most countries. Delivery times may vary based on destination and customs clearance, but typically range from 10-15 business days.

How long does delivery take?

Delivery typically takes 8-15 business days after your order is processed.

Do you ship internationally?

Yes, We can ship internationally.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of receipt. Items must be in their original condition. To initiate a return, contact us via email or phone:

  • Email: support@beehpgifts.shop

Is there a restocking fee?

No, we do not charge a restocking fee for returns.

How long does it take to receive a refund?

Refunds are processed within 10 business days after we receive your returned item.

Can I exchange an item?

The easiest way to exchange an item is to return it for a refund and place a new order for the desired piece.

Products

What materials are used in your wall art?

Our wall art is crafted from high-quality metal, ensuring durability and a premium finish.

Do your products come with mounting hardware?

Yes, all our metal wall art pieces include mounting hardware and instructions for easy installation.

General

How can I contact BeeHP Gifts?

We’re here to help! Reach out to us via:

  • Email: support@beehpgifts.shop
  • Address: 45024 Tanglewood Ct, Shelby Township, Michigan 48317, USA

Where are you located?

Our address is 45024 Tanglewood Ct, Shelby Township, Michigan 48317, USA.